Responsibilities:

•Provide a comprehensive range of administrative services to all UCNEST’s landlords, tenants and third party clients;
•Respond promptly to all incoming calls, written and face-to-face queries;
•Log in and resolve issues, or direct to the relevant staff members;
•Communicate effectively with potential landlords and tenants;
•Manage and process all applications, involving accurate data collection and input;
•Account management – UCNEST customers and clients;
•Responsible for marketing elements such as leaflets, flyers and website content;
•Produce relevant regulations regarding letting and renting;
•Assist Marketing & Sales team as require.

Requirements:

•Relevant administration andcustomer service experiences preferred;

•Proficiency in IT, inparticular MS Office;

•Excellent organisationalskills;

•Profound language skills inboth English and Mandarin;

•The ability to work onhis/her own initiative and to be a pro-active team member;

•The ability to pay closeattention to details.

Responsibilities:

UCNEST is looking for Lettings Consultant to join our busy London office. You will be responsible for achieving the team's performance targets, which enables our company to meet the long-term objectives in an effective and professional manner. It is expected that the Lettings Consultant will always provide excellent customer service, progress each letting to completion and work a five-day week to include Saturdays and Sundays as standard.
•Managing the lettings process including advertising properties via both online and offline channels, managing shortlists and keeping customers informed
•Dealing with request via social media accounts, channels, and activities from Marketing Co-ordinator
•Proactively contacting potential tenants through a variety of means including text, telephone, letter and email
•Arranging property viewings with potential tenants including new property demonstrations
•Providing customer service throughout both online and offline application process, including form filling, payment collection, contract signing and check-in
•Achieving or exceeding individual targets and contribute positively to team targets
•Conducting regular property inspections to keep the properties and facilities in a good state of repair and maintenance including the tenant check-out process.

Requirements:

•1-2 years working experience working in Sales/ Lettings

•An ability to think independently and use initiative to drive growth

•Highly-organised and customer focused

•Excellent communication skills and problem-solving skills

Responsibilities:

This post is a creative role responsible for delivering marketing strategy, which enables our company to meet the long-term objectives in an effective and professional manner. The role will lead on both specific and general marketing activities for the Society (including the website and brand) and hold responsibility for arrangement of both online and offline activities, either on campus or in local society.
Taking a lead role in branding plans, and operating company social media accounts on a day-to-day basis;
•Developing and maintaining long-term relationships with multiple channels, such as university accommodation offices, letting agents and online renting platforms;
•Managing budgets, arranging and attending both online and offline activities and adjusting marketing activities in line with new developments;
•Promoting campus activities, developing the student ambassador project and managing the student ambassador team;
•Liaising with sales team when there are request via social media accounts, channels, or activities;
•Analysis of competitors.

Requirements:

•3 years workingexperience in a marketing field in an onlinebusiness

•An ability to think strategically and use initiative to drivegrowth

•Highly organised andensure that projects are completed on time and to a highstandard

•Excellent communicationskills - both verbal and written, including reportwriting

•Presentation skills -able to clearly present plans andrecommendations

•Strong project management skills - planning andprioritisation

•Bachelor degree or above qualified in a relevantfield, i.e. marketing andadvertising

Responsibilities:

o support our expansion UCNEST is currently seeking for an Accountant to join our office in the City. The candidate will initially be in charge of take full responsibility of all revenue recognition throughout the business. The ideal candidate would have some understanding or experience in management accountant and bookkeeping; if you have strong business acumen and are keen to work in a start-up environment, this role could be for you.
• Managing all general ledgers for sales and purchases, bank reconciliation and internal expense claims
• Managing supplier and sub-contractor queries, including reconciliation of payments, solving invoice issues
• Review rental payments and deposit accounts for Tenants
• Producing financial statements for all entity
• Posting of all bank transactions including Direct Debits, bank transfers, standing orders, supplier payments and customer receipts
• Assistance in the preparation of management accounts
• Provide support and assistance to the company’s admin where necessary

Requirements:

•  Must have greatattention to detail and be computer literate with strong numericalskills

•  Good verbal and writtencommunicationskills

•  Organised andmethodical approach to recordkeeping

•  Knowledge and awarenessof current legislation and regulation of financialaccounts

•  Maintain strictconfidentiality

•  Ability to work on yourowninitiative

•  Experience withinProperty sector is desirable but notessential

•  Preferably studyingtowards an accounting qualification(ACCA/CIMA/AAT)

Responsibilities:

As a Property Consultant, you will establish and nurture strong relationships with landlords through your delivery of incredible customer service. You will be responsible for achieving the team's performance targets, which enables our company to meet the long-term objectives in an effective and professional manner. It is expected that the Property Consultant will conduct business development according to our annual plan and work a five day week to include Saturdays and Sundays as standard.
Instructing on new business and the ability to build, develop and maintain a landlord base;
•Distributing sale advertising at every opportunity via online and offline channels, using leaflets and posters;
•Proactively contacting landlords through a variety of means including text, telephone, letter and email;
•Providing excellent service throughout the property sign-up process, including property viewing, negotiating with landlords on rent levels, information collection, document checking and contract signing;
•Ensuring property documents are up to date in line with excellent property management;
•Liaising with the relevant staff members to provide required property information and ensure it is demonstrated correctly on UCNEST website;
•Achieving or exceeding individual targets and contribute positively to team targets.

Requirements:

•Experience in a similar role in properties letting business for 3years

•An ability to think independently with local areaknowledge

•Highly organised and targetdriven

•Excellent communication and negotiationskill

•Basic administration and ITskills